Service & Support

Menu

Application Maintenance and Support Service

Connecting to the right customers with unique and specific successions is a challengeable and instant task for the business. Delivering specializations and personalization’s create supportive specific needs and valuable to invest more. Changing the business creates a changing solution together. Managing does not serve the business instead creating the connection with customers made this service more valuable. Every business is unique so as the knowledge of it but their goals and values make it more unique.

Monitoring the system is the key task area for service and support in the business. Focusing on business as a whole is also very essential rather than taking a stress only for it. Understanding the clients and their needs are the most important for maximizing the efficiency and improving the abilities of knowledge for looking ahead. A Service and support activity does not include consulting onsite which the person needs to visit.

Specializing and benefiting in the areas create the worthy asset for any business. Therefore, Merino Services are being one of the assets which make the promise of authenticity as reliability and resourcefulness for being practical to every client with their cost-effective solution. Ensuring the smooth functioning of the system made it the best practice towards their customer satisfaction. High availability, high performance with continuous support and rapid response are the terms used by which the business couldn’t run properly. Implementing the strategic plans that could identify the key areas as where the products are used so as to being a part of service and support. Enhancing the category of service allows the standards to execute the various applications along with it. Some of the categories are:

Applications

Enterprise Resource Planning
Customer Relationship Management
Enterprise Asset Management
Enterprise Performance Management
Supply Chain Management
Technology & Middleware

Our products

Our comprehensive set of services is designed to help you succeed at every stage of your engagement with Infor.

Enterprise Resource Planning
Customer Relationship Management
Enterprise Asset Management
Enterprise Performance Management
Supply Chain Management
Technology & Middleware

A PHP Error was encountered

Severity: Notice

Message: Trying to get property of non-object

Filename: views/services.php

Line Number: 36

Backtrace:

File: /home/merinoservices/public_html/application/views/services.php
Line: 36
Function: _error_handler

File: /home/merinoservices/public_html/application/views/master.php
Line: 153
Function: view

File: /home/merinoservices/public_html/application/controllers/Welcome.php
Line: 160
Function: view

File: /home/merinoservices/public_html/index.php
Line: 315
Function: require_once

Industries Served
Client Speaks

On behalf of the Largest Valves Manufacturer - Nashik
I would like to extend our appreciation for the amazing work done by Merino consultants. The endless hours that you have spent working on this project, and the professionalism that you have portrayed has impressed the entire team immensely and we deem ourselves honoured to have had you as a project head.
We had been following each process of this project as it was one of the most important ones that we have done thus far and its success was of the utmost importance to us. Seeing your diligence, self-motivation and focus have been a source of motivation for the rest of the team as we see a positive air in the department. We hope that this positivity flows into everyday work and subsequent projects as well.
We are expecting another project of this intensity and would like you to head it as well so that we can be sure of its success following your ability to be absolutely dedicated.

I.T Manager

A premier name in the air conditioning industry- Dubai
Thanks for your support. We are quite happy with the way Merino team responded in short span of time and this kind of proactive support is what will win new business and help us staying close to the customer.

I.T Manager

High-pressure aluminum dies castings company located in Kuala Lumpur Malaysia
On behalf of the company, we would like to take a moment to personally say our gratitude for Merino support during the migration period to our new Infor LN ERP System.
Your support is always on time and on par and fully meets the needs of our ERP user especially in Finance. Merino support during the transition of the Finance and Manufacturing team too is commendable. The knowledge and skills have presented by them, is what we expect of an ERP system consultants if not better.
Thank you again for your support and domain knowledge.
We look forward to having the same level of support if not better in all future endeavors.
We would expect such value addition from you in future as well.

DEPUTY GENERAL MANAGER (ENGINEERING)
CORPORATE AFFAIRS

The premier valve, ball valve, and pneumatic and electric actuator manufacturers in the world- India
We appreciate and applaud the effort given in ERP Ln Implementation at the premier valve, ball valve, and pneumatic and electric actuator manufacturers in the world, and the largest manual and automated butterfly valve manufacturer in the western hemisphere.
The customer says Merino consultants is a truly professional.
They know their jobs thoroughly and are very productive in whatever they do. Any issue/problem gets solved well within the time frame and without any follow-up.
Merino consultants are very Open mind, the good listener. Their consultants are an Asset to the organization.

ERP Manager – Information Technology

Industrial Equipment Corporation - United States
Merino consultant perform exceptional work on Ion and Mingle integration while at Industrial Equipment Corporation is a Machinery company located in, United States.
Every task that we had requested of him was completed, and even others were sprung on him throughout the time while he was on the project. He was also a pleasure to work with and willing to answer questions and get the correct answers.

Project Manager

Jubilant Consumer Pvt. Ltd encouraging experience with Merino Services
From 2013, Jubilant Consumer is offering fresh and best quality food ingredients and produce, but was going through various challenges. Merino Services worked as a team and provide us better control over our operations, on-time delivery and result oriented end-to-end solutions, meeting our challenges.

Vishal Mahajan
COO, Jubilant Consumer

Send an Enquiry