Application Maintenance and Support Service
Connecting to the right customers with unique and specific successions is a challengeable and instant task for the business. Delivering specializations and personalization’s create supportive specific needs and valuable to invest more. Changing the business creates a changing solution together. Managing does not serve the business instead creating the connection with customers made this service more valuable. Every business is unique so as the knowledge of it but their goals and values make it more unique.
Monitoring the system is the key task area for service and support in the business. Focusing on business as a whole is also very essential rather than taking a stress only for it. Understanding the clients and their needs are the most important for maximizing the efficiency and improving the abilities of knowledge for looking ahead. A Service and support activity does not include consulting onsite which the person needs to visit.
Specializing and benefiting in the areas create the worthy asset for any business. Therefore, Merino Services are being one of the assets which make the promise of authenticity as reliability and resourcefulness for being practical to every client with their cost-effective solution. Ensuring the smooth functioning of the system made it the best practice towards their customer satisfaction. High availability, high performance with continuous support and rapid response are the terms used by which the business couldn’t run properly. Implementing the strategic plans that could identify the key areas as where the products are used so as to being a part of service and support. Enhancing the category of service allows the standards to execute the various applications along with it. Some of the categories are:
- Functional Enhancements
Enrichment of existing functions which includes various characteristics in them, etc.
For meeting the requirements accordingly to the business, customization of various systems is necessary like using BAAN Tools, etc.
- Application Development
Development of various modules with the ERP System and updating the application.
- Integration with Other Applications
Combining the solution with the existing using ERP System.
- Installation Category
Fixing the bugs and improving the existing modules time to time keep the components of installation supportive and latest.
Training for being expertise is essential for all the users. So, the sessions are offered for BAAN or ERP LN.
- Risk Management
For avoiding the trouble, connection of corrective and proactive action is required to eliminate the root cause of the problem and risk.